Event Details
Real estate and Construction Committee SPIBA invites you to take part in the round table "Hard to find, easy to lose, impossible to forget? Loyalty of buyers in practice of St.Petersburg's developers".
Speakers
Vera Serezhina
Moderator, Head of customer experience at RBI
Maria Chernaya
CEO of Bonava St.Petersburg
Denis Naumchuk
General Manager at Management Company " Voice. Northern Capital"
Agenda
09:30 - 10:00
Registration, coffee break
10:00 - 10:30
What is loyalty? NPS measure
10:30 - 11:00
Formation of an environment of good neighborliness. New image of the management company
11:00 - 11:30
How Customer Experience technology helps to improve the quality of service
Sponsors and Partners
Organizer
Sponsor of the real estate and construction committee
Community
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